CHANGE OF PLANS

Exceptionally it does happen that our busy executive customers have to re-schedule or even cancel a confirmed booking.

In general we will try to accommodate and be reasonable. Similar to the hotel industry, for late cancellations of confirmed bookings we are obliged to charge a penalty. We appreciate your understanding on this.

Cancellation:

• Within 1 hour of your confirmed booking – penalty fee gbp 100.
• Upon masseuse’s arrival or during treatment – penalty fee gbp 200.